Delivery Information

 Please allow 2 to 3 working days for delivery for the UK only.  For all overseas delivery please see current Website delivery costs.

If You would like Your order delivered on a particular day, please specify this when You make Your order and We will do our utmost to fulfil Your requirement. Please note for large orders such as wedding favours We will need at least 5 working days’ notice before the delivery date.

Each item is sent by Royal Mail recorded delivery and will need to be signed for.

If no-one is available to accept delivery during normal working hours, a card will be left by Hermes advising that they tried to deliver and details of how to collect or arrange re-delivery.

We are unable to accept liability if delivery cannot be carried out on the day that the item was expected or if the Product(s) are not stored correctly during their transit to the delivery addresses or Hermes depots, or if they are left in delivery vehicles during hot Weather conditions.

We cannot accept responsibility for Weather conditions or excessive over-handling once the Product(s) has left Our control so please consider the delivery arrangements when ordering during hot weather conditions

We will deliver the products ordered by You to the address You give Us for delivery at the time You make Your order. It is Your responsibility to provide Us with accurate delivery address details. We will not check or verify addresses supplied by You.

You will become the owner of the products You have ordered when they have been delivered to You. Once products have been delivered to You they will be held at Your own risk and We will not be liable for their loss or destruction.

Whilst every effort is made to meet the delivery date, We are not liable for late delivery.

If due to a Force Majeure the delivery is delayed the Product(s) delivery time shall be extended until after the Force Majeure has ceased.

 

If We are asked to dispatch a Product(s) with a message and We feel at our sole discretion it is inappropriate, profound, offensive, blasphemous or obscene or may cause offence to the recipient, We reserve the right not to include it. However, We shall include the name of the sender on the delivery message.